Mail Configuration Support
There are three (or 4)
important pieces of account information you need to have handy in order to
access your domain email. The instructions are specific to domain accounts
hosted with the "virtual office" and are not intended for accounts other
than those hosted with us.
1) Login or Username:
The first eight characters of your domain name is your default login or
username, usually. Or it could be the entire email address.
- Example:
POP account for
cybersquaremall.com
would be cybersqu
as the login.
2) POP3 Host:
The host of your mail server where your mail resides is the following
address: mail.your_domain.com where your_domain is your domain. For
example, to retrieve your domain e-mail from your domain
www.cybersquaremall.com, your POP3 server address is
mail.cybersquaremall.com.
3) SMTP Host:
Your SMTP host is the server that sends your e-mail. In the case of your
domain e-mail, AND if your ISP allows SMTP relaying, your SMTP would be
mail.your_domain.com where your_domain is your domain. If your ISP does
NOT allow relaying then in this section of whichever e-mail client you are
configuring, you'd simply use your ISP's SMTP server & they would have
this information.
4) Password:
Your password. This password is used to control all aspects of your
default domain controls (email, ftp, web publishing, etc.). Please protect
it carefully. We will not be responsible for any break-ins or acts of
"vandalism" or screwing up of your stuff should you be careless with your
password.
Outlook
Express [Click
here to download or visit the Microsoft website]
Outlook Express is a
Microsoft email client that comes w/ Internet Explorer and is installed
with Windows 98. Follow these steps to get your domain POP3 set-up to
retrieve & send your domain e-mail.
You will then be prompted
with the following dialog box
From here is where you edit
your present e-mail acounts and add any new ones. To add a new one click
on the Add button.
You will then be prompted
with the "Internet Connection Wizard" which will guide you through the
rest of the steps. For this example, this is what my set-up would look
like. We'll use this domain as the example.
Your e-mail address:
The address you want your recipient to see & reply to.
- Settings for sending & retrieving mail:
Server Type: POP3
- POP3:
mail.your_domain.com
- SMTP:
mail.your_domain.com (or your ISP's smtp, if they do not allow
relaying.)
Settings for Loging into
your e-mail:
a. User Name: your login goes here; the first 8
characters of your domain name
b. Password: make sure this matches what is on your
web space confirmation.
Pegasus [Click
here to download or visit the Pegasus USA website]
After downloading and
installing Pegasus, you will be taken through a number of screens asking
you questions about how many users, SMTP and POP servers, and profile
names. Complete them and Pegasus will automatically launch. Once launched,
click on "File", then "Network Configuration". This will
open up a window called "Pegasus Mail Options". There are several
tabs at the top of this window, you want to make sure that you have "Network"
selected. You will need to type in the following or the appropriate
fields.
Your email address is:
The address you want your recipient to see & reply to.
Setting for retrieving mail:
a. POP3:
mail.your_domain.com
b. User Name: your login goes here;
the first 8 characters of your domain name
c. Password: make sure this matches what is on your
web space confirmation.
Setting for sending mail:
mail.your_domain.com (or
your ISP's smtp, if they do not allow relaying.)
You need to the click
on the bottom bar titled "Advanced Network Configuration Options".
In this window, you want to
make sure that it matches as we have it set up. If you are a more advanced
user, you can adjust these options to suit your own needs. Because of the
highly configurable nature of Pegasus, it's possible to set up multiple
accounts (domains or ISP accounts).
We do not offer tech support
for their many features but there are two newsgroups available for
specific queries, solutions, and problems:
comp.mail.pegasus-mail.misc and
comp.mail.pegasus-mail.ms-windows
Eudora
[Click here to download or visit the
Eudora website]
After downloading and
installing Eudora, open it up and perform the following.
Click "Tools"
and then "Options". Make sure the "Getting
Started" tab is selected and configure it accordingly.
POP Account:
login@your_domain.com;
your login is the first 8 characters of your domain name; while
your_domain is the domain you are checking.
Real name: the
name you want your recipients to see
Connection method:
Winsock (Network, PPP, SLIP)
You
can then click on the Category "Checking Mail".
Return Address is the
name at your domain you want your recipients to see. Because in the prior
screen I already filled in my e-mail address with the address I want my
recipient to respond to, it would be redundant for me to fill it out here
again.
A good use for this is if you
have, for example, 5 people randomly checking the
sales@cybersquaremall.com account, and YOU are john@cybersquaremall.com.
You may have your email address as "sales" yet your reply-to e-mail
address may be "john".
SMTP Server
is "mail.your_domain.com"
(as in this illustration)
(or your ISP's smtp, if they do not allow relaying.)
That's it. You should be set.
More advanced options and spam controls can be configured for Eudora as
well. Again, we don't offer support for these advanced issues, so visit
the Eudora website for more information.
Netscape [Click
here to download or visit the Netscape website]
The following is specifically
for Netscape Communicator 4.5.
Click "Edit"
then "Preferences".
Your Netscape preference
window will open up. You need to the select "Mail & Newsgroups"
Then select "Mail Servers": Under "Mail Servers" you will
see several boxes. The first one is "Incoming Mail Servers", click
on "add" or "edit" depending on whether or not there is anything in this
box.
Once you click on "Add"
or "Edit" a new window will open up called "Mail Server
Properties". Fill out the following fields as follows:
Server Name: mail.your_domain.com
Server Type: make sure that "POP3
Server" is selected.
User Name:
your login goes here; the first 8 characters of your
domain name
OUTGOING MAIL SERVER: Some ISP's do not allow relaying so you'll have to
use your ISP's smtp configuration for this section.
Make sure the "remember
password is selected if you DON'T want to have to type it in each time you
check your email. Click on "OK", then "OK" again, and you
will have properly configured your Netscape to download and send your
email.
AOL
(America Online) Email
You cannot use AOL's email
interface to retrieve your domain e-mail. As of this section's writing
(February 11, 2006), nor can you use it to send e-mail from you@yourhost.com.
AOL's software is proprietary meaning their software, their server, their
rules.
You
CAN, however, use AOL's internet connection to send and retrieve your
domain e-mail. It is recommended you download and install one of
the e-mail clients listed on this page and then follow the instructions
accordingly.
NOTE: Just because you
will have one of these e-mail clients installed and configured to send and
retrieve your domain
e-mail, you still will not be able to use the client to retrieve your AOL
e-mail.
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